Control Voltage is committed to ensuring the privacy of our customers' personal information, and this privacy statement is designed to voluntarily comply with current privacy legislation.
Collection & Use of Personal Information
Control Voltage limits its requests for information to what is required to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of customer information that may be collected include your name, address, telephone number, email address, credit- or debit-card information, descriptions of the items requested or purchased, the IP address and operating system of your computer, and the browser type and version being used.
Navigation Information Even if you do not make a purchase on our site, we have the ability to track usage of our web site, including what pages are visited, what products are viewed, and the third-party sites that led you to controlvoltage.net. This information is not used to track information about individuals, but is used at an aggregate level to customize our site, improve the online experience, and plan advertising and promotions.
Information Voluntarily Provided
There are times when you may provide information to us voluntarily. This occurs when you provide feedback to us through emails, return forms, letters, or telephone calls. We use this information to respond to your query, to keep track of customer feedback, and to improve our service to customers.
Control Voltage has created an Internet database to allow customers to store their shipping and billing information, track the status of their order, list previous orders, and retain email preferences. Registration is entirely voluntary.
Marketing Practices Control Voltage does not sell or otherwise share your personal information with anyone else, such as advertising agencies or marketing companies. We only send marketing information to those customers who specifically sign up for our mailing list. Customers can opt-out of receiving information by using the "unsubscribe" option in any marketing email that they receive.
Commitment to Children
Control Voltage does not collect or maintain information from people that we know are under 13 years old, and we do not specifically target this group in our marketing materials or other advertising.